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EASA Cross Border

CARO participates in EASA’s cross-border complaints system. Cross-border complaints are complaints about advertisements originating in media or from advertisers based in another country to that of the complainant.

There has been a significant rise in cross-border complaints forwarded to CARO and CARO has created a dedicated section on their website to publicize the decisions.

 

Date of Decision Complainant Advertiser Forwarding SRO Reference
Consumer who filed the complaints believes that korelvo.com implemented a misleading advertising campaign, pretending to promote ASDA.    
20/3/2020 Consumer Korelvo Holding Ltd UK Advertising Standards Authority (ASA) CBC 4671
Consumers who filed the complaints believe advertisements for the Hero Wars Game are misleading because they do not accurately reflect the game being advertised.
9/1/2020 Consumers Nexters Global Ltd UK Advertising Standards Authority (ASA) CBC 4578, 4597